Terms and Conditions

Dur Hajj & Umrah – Terms & Conditions

Use our Website the way it is meant to be used. That is, don’t try to interfere with its security features, stop other people from accessing it, or damage or vandalize the information on it. We take these matters seriously and will refer them to law enforcement when required.

You can’t use content you find on our Website in any way unless you get written permission from Dur for Hajj & Umrah. That includes logos, charts, pictures, text, and any materials made available on the Website or through our services.

If you want to request permission to use something from our Website, you can contact us at info@dur.travel. We will do our best to respond quickly and accommodate your request where possible.

What we collect from you when you visit this website

We collect two kinds of information from you when you visit the Website.

First, we collect any information you voluntarily provide to us. If you fill out a form on our Website, submit an inquiry, or request services related to Hajj and Umrah, we collect the information you provide.

Second, we automatically collect some information related to how you access the Website. This includes your Internet Protocol (IP) address, the date and time of your visit, the pages you view, the website you came from, and similar technical data that helps us improve our services and provide you with a better experience.

This information is used only for internal operational and statistical purposes and is not shared with anyone outside Dur Hajj & Umrah and its authorized service providers, except when required by law or by law-enforcement authorities.

Limitations of our liability

We provide the Website to you on an “as is” basis. We do not make any warranties or guarantees regarding the availability, performance, or accuracy of the Website or its content.

Any risk related to your use of the Website, including reliance on any information provided, remains your responsibility.

Dur Hajj & Umrah is not liable for any loss, damage, or claims arising from your use of the Website or your inability to use it.

If you violate these Terms of Use, you will be responsible for any consequences of that violation, including any legal claims made against Dur Hajj & Umrah, its affiliates, directors, officers, or employees, and you agree to indemnify and hold them harmless.

About these terms of use

By using this Website, you agree to the Terms of Use on this page. If you do not agree, you should not use the Website.

We may update these Terms of Use from time to time, so you should review this page regularly. We reserve the right to suspend or terminate your access to the Website at any time, for any reason, without notice or liability. If we do not take action immediately when a violation occurs, that does not mean we waive our right to take action later.

If there is any dispute between you and Dur for Hajj & Umrah related to these Terms of Use, the laws of the Kingdom of Saudi Arabia shall apply, and the dispute shall be resolved before the courts of Saudi Arabia.

If you have any questions about these Terms of Use, please contact us at info@dur.travel and we will respond as soon as possible.